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Work Write, Inc. training, design & development
 
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Home > About us: Services in brief
 

User Assistance Design and Training to Support At-Work Performance

Work Write, Inc. is an internationally recognized leader in the user assistance community. We provide design and development services for online help, intranet content, user interface writing, technical documentation, and other forms of user assistance, Let us bring our skills in design, development, and training to work for you.

Established in 1989, Work Write, Inc. specializes in the design and development of integrated user assistance - online help, electronic books, support websites and intranets, embedded help, performance support - anything you need to support users in learning to apply your products or services to their jobs.

For more than a decade, we've assisted companies in a diverse range of industries, including software, hardware, online services, finance/banking, pharmaceutical, instrumentation, insurance, manufacturing, publishing, education, and more. We travel throughout the United States and in Europe to teach user assistance professionals about the latest trends and best techniques in developing superior technical communication.

Our goals for you
  • Save you time and money by creating content that is easy to maintain and reuse
  • Develop assistance for your product that is a planned aspect of the user interface and functioning of the application right from the beginning of product development, and to develop this assistance to a usable result
  • Train your staff to understand the concepts and techniques required to develop innovative documentation for your products
Our services in brief
  • Online help design and development (HTML Help, Help 2.0, Web-based help, WinHelp, and others)
  • Embedded user assistance/user interface writing and editing
  • Task-based user's guides and reference materials (web-based, printed, PDF)
  • Step-by-step, self-paced and instructor-led training materials (web-based, printed, PDF)
  • Policies, procedures, and other online documents
  • Training in hypertext design and online help development
  • Training in authoring tools, such as RoboHELP HTML, Dreamweaver, and HomeSite
  • Design and template creation for hypertext documents
  • Consulting in documentation strategy
 

 

 

 

Last updated, September 2002

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Voice: +1 215.357.3453  |  Fax: +1 215.357.0695  | Email:  info@workwrite.com
Mail: 128 South Eastview Avenue, Feasterville, PA 19053 USA
   
 

Copyright © 1997-2003, Work Write, Inc. All rights reserved

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